Customs Clearance

Launch Year: 2009 — The first service that marked the beginning of SMI Logistics’

journey and laid the foundation for its growth.

Customs Clearance Overview

Customs clearance is not just a process at SMI — it’s our origin story. Since 2009, we’ve been operating directly from the field, building real experience across Saudi Arabia’s customs points. Our team provides seamless, end-to-end clearance for all types of shipments, ensuring full compliance with ZATCA regulations and fast turnaround times.

Request a quote

Scope of Service

● Import and export clearance for all types of goods (commercial, industrial, food, chemical, electronics, etc.)

● Customs declaration submission via FASAH platform

● Coordination with customs officers and technical inspections

● Managing government approvals and permits (SABER – SFDA – Ministry of Industry – SASO – others)

● Issuance of Delivery Orders (DO) and shipment release follow-up

Covered Ports and Borders

We serve all land, sea, and air customs points across Saudi Arabia. (Complete list will be detailed in the “Transit & Border Gateways” service section.)

Key Strengths

● 15+ years of field experience

● Certified customs brokers recognized by ZATCA

● Same-day clearance in most cases

● Skilled in handling sensitive, delayed, or complex shipments

● Integrated systems (CRM – FASAH – Odoo) for live updates and client transparency

Industries Served

● Importers & exporters

● Manufacturers & distributors

● Freight forwarders

● Exhibitions & mega projects

● Government and private sectors

Technical Glossary

● FASAH: Saudi Arabia’s electronic customs clearance platform

● ZATCA: Zakat, Tax, and Customs Authority

● SABER: Product conformity certification platform

● SFDA: Saudi Food & Drug Authority

● DO: Delivery Order

● HS Code: Harmonized System Code for customs

Do you need custom solutions?

Our experts are ready to design customized logistics solutions

that precisely suit your business needs.

Request a custom quote Talk to our experts